Dan Socci’s blog
Vice President of HP Services, Technology Services Marketing, HP
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May 17, 2006
Positioning Technology Services
Enterprise Applications
A number of my past blogs have referenced the HP business unit I work in - Technology Services. It occurs to me I should say more to position this business unit within the broader HP and IT industry landscapes. The Technology Services team provides services primarily on servers and storage as well as software configured with servers. When you visit our Business & IT Services site at http://h20219....
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April 5, 2006
Dan Socci
Dan Socci's blog
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March 20, 2006
Industry Standard or Sub-Standard?
A consultant recently told us for industry standard servers it appears HP is the only major vendor still delivering support services the old fashioned way. By that he meant only HP intends the term four hour on-site response to mean after a customer places a service call to HP they would have either problem resolution or a technician on site within four hours.
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March 6, 2006
Global Citizen
As most of us have, I've been concerned for many years about the environment and how large corporations impact it, as well as how we interact with different labor resource pools in different parts of the world. I'm continually impressed with HP's approach to both subjects. For example, we've been recognized by in the The Computer TakeBack Campaign (CTBC) , whose annual report card focuses on corpo...
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